Privacy Policy

Introduction

I-STRATA Limited ("I-STRATA," "we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website istrata.vip and use our services.

By accessing our website or using our services, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our concierge and advisory services
• Process transactions and send related information
• Respond to your inquiries and provide customer support
• Send promotional communications (with your consent)
• Comply with legal obligations and regulatory requirements
• Protect against fraudulent or unauthorized activity
• Analyze usage patterns to improve our website and services

Information Sharing and Disclosure

We may share your information with:

• Service Partners: Trusted partners who assist in delivering our services (legal firms, government liaison offices, property agents)
• Professional Advisors: Lawyers, accountants, and consultants as needed for service delivery
• Regulatory Bodies: When required by law or to comply with legal processes
• Business Transfers: In connection with any merger, acquisition, or sale of assets

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to or restrict certain processing activities
• Withdraw consent where processing is based on consent
• Data portability (receive your data in a structured format)

To exercise any of these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and understand how you use our site. You can control cookie settings through your browser, but disabling cookies may affect your experience on our website.

International Data Transfers

Your information may be transferred to and processed in countries other than Nigeria, including countries that may have different data protection laws. When we transfer your information internationally, we take appropriate safeguards to ensure your information remains protected in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website with a new "Last updated" date. We encourage you to review this Privacy Policy periodically.